The key is communication
The key is to have a positive and constant two-way communication, to innovate and steadily improve our procedures, to build a team of competent people, passionate about their jobs and to surpass our customers’ expectations by gaining and maintaining their confidence.
There are no two properties alike. Cogir is aware of the fact that each property has its own challenges and each owner has criteria, aspirations and particular needs. This is the reason why we are building a relationship based on communication in order to properly establish the strategy and philosophy of each property thus keeping the involved parties informed in a simple and clear manner.
Statutory meetings with the owners are an absolute must. We also meet with the tenants/residents/co-owners on a regular basis to not only discuss precise topics but to also find a way we could work together to build the best possible environment to attain a higher satisfaction level. It goes without saying that we are always available for any clarification or open questions.
Nothing is impossible with a competent, motivated, honest working team that is in sync with the company philosophy. We expect that all the people working on behalf of COGIR always act with total integrity and in fairness. The ongoing training, the recognition of excellence, the internal promotions, the sharing of best applied practices, the hiring and attraction of highly qualified personnel are the priorities that allow us to consistently excel in our industry. We intend to create a stimulating working environment, which overall supports the personnel development.
The teams located at the head office and in the associated offices offer a constant support to the teams working on-site at the properties. This team is composed of specialized people in different areas who perform team-work beyond comparison, making COGIR a winning team.
As property managers, the expectations of our customers must be met by focusing on a responsible and strategic management style while attempting to increase the value of the property and a general performance of the assets that is superior to its industry benchmarks.